Privacy

Delete your Keepivo account

You can start account and data deletion here or inside Keepivo.

Deleting your account is permanent. It removes your Keepivo login, profile, memberships, purchase entitlement, and personal account data. You do not need an active subscription to request deletion.

I can sign in

Delete from the app

  1. Sign in to Keepivo.
  2. Open Settings.
  3. Select Delete account.
  4. Review the ownership notice, enter the requested confirmation, and approve deletion.

If you own a shared home, ownership is transferred to another administrator when possible. A home with no other members is deleted with its assets, tasks, and history.

I cannot use the app

Request deletion by email

Email us from the address associated with your Keepivo account. We will reply with the minimum verification needed to protect your account before completing the request. Never send your password, authentication code, or payment details.

Request account deletion

What is deleted or retained

  • Your authentication account, profile, home memberships, invitations, and account-linked marketing attribution are deleted.
  • Homes with no remaining members and their associated records are deleted.
  • Shared-home records may remain for other members, but references to your user account are removed or reassigned where appropriate.
  • Limited security, fraud-prevention, transaction, or legal records may be retained only when required and protected from ordinary product access.

See the Privacy Policy for more information, or email support@keepivo.com with questions.